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Privacy Policy

Avanigroup.com (“AG”) Online Privacy Policy

AG has established the policy explain how it protects and manages the personal information that it collects from you (the customer) online.

1. Consent for Collection, Use and Disclosure

Your use of the AG site and/or your registration for AG products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms, please do not use the AG site.

AG may occasionally update this Policy. When it does, AG will also revise the “last update” date at the top of this Privacy Policy. In addition, AG will seek a customer’s prior consent, by email, for any new uses or proposed disclosures of information collected from the customer prior to the change. AG will notify customers by email of changes to this policy that will affect information collected from them in the future. In certain circumstances, however, AG will not inform and obtain the consent of the customer, such as in connection with an investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order.

A customer may withdraw his or her consent for collection, use and disclosure at any time by sending an email to unsubscribe<at>avanigroup.com. Please note that, if you do, AG may suspend its provision of products and services to you. When you unsubscribe, if you fall within the guarantee period for any AG product and you request a refund, the guarantee will be honored.

2. Accountability

AG collects, at the time of your registration and your sign-on to its web site, certain “personal information” (information that personally identifies you) including but not limited to your name, email address, home or work address, telephone number, and information about your computer hardware and software (e.g., IP address, operating system, browser type, domain name, URL, access times, and referring web site addresses).

AG has implemented this Privacy Policy to protect personal information received from its customers, and to respond to any inquiries. The Privacy Policy also provides that AG will use appropriate contractual means to establish a comparable level of protection for personal information which is sent for processing by third parties on AG’s behalf.

AG has designated responsibility for your personal information to its Privacy Officer, who ensures compliance with the principles in this Privacy Policy. Other AG individuals may be delegated to act on behalf of the Privacy Officer.

3. Purposes for Collecting Personal Information

AG's Privacy Policy states that it collects and uses personal information for the following Identified Purposes:

(a) to understand customer needs regarding AG’s services;

(b) to develop and provide our web site and our products and services for our customers;

(c) to fulfill your requests for products, services or information;

(d) to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from AG, its affiliates and third parties;

(e) to allow customers to access limited-entry areas of AG’s site;

(f) to personalize some of our services and products for you and to deliver targeted advertisements and offers from AG and third parties;

(g) to bill accounts and maintain payment records;

(h) to comply with any applicable law, regulation, legal process or government request;

(i) to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the AG site or any AG product or service;

(j) to protect the services, products or rights of AG, including but not limited to the security or integrity of the AG site; and

(k) to identify and resolve technical problems concerning AG’s site, products and services.

AG also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.

4. Limiting the Collection of Personal Information

AG's Privacy Policy states that AG limits its collection of personal information to only that information which is necessary for the Identified Purposes. AG does not direct its site to, nor does it knowingly collect any personal information from children under the age of thirteen.

When you visit the AG web site, a cookie may be placed on your computer or the cookie may be read if you have visited the AG site previously. AG uses cookies to allow AG to determine which products and services you have already purchased so that AG does not provide redundant information to you, and, if you are an AG affiliate, to track AG sales made to customers referred by you so that you can receive compensation under our affiliate program. If you choose to not have your browser accept cookies from the AG web site, you may not be able to view all the text on the screens, or to experience a personalised visit, or to subscribe to certain service and product offerings on the AG site.

5. Disclosure, Processing and Retention

According to our Privacy Policy, AG does not sell, rent or disclose your personal information to anyone else, except:
(a) to someone you have designated to act as your agent, for one or more of the Identified Purposes (listed in Section 2, above);

(b) to AG’s employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on AG’s behalf for any of the Identified Purposes;

(c) as necessary if AG has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with AG’s rights or property, other users of AG’s web site, products or services, or anyone else that could be harmed by such activities; and

(d) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that AG or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Your information may be stored and processed in Canada, United States, Singapore, or in any other country in which AG or its affiliates, subsidiaries or agents maintain facilities. By using this web site, you consent to any such transfer of information outside of your country.

After your account becomes inactive (that is, if you request to be removed from our database), AG will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove AG’s compliance with any applicable law.

6. Accuracy of Personal Information in our Privacy Policy

AG will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing AG about changes to their personal information. You can do this by sending an email to privacy<at>avanigroup.com. AG will use new or updated personal information it receives from customers to update its own records.

7. Security Safeguards

AG will use reasonable efforts to protect customers’ personal information in compliance to our Privacy Policy.

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