Although there usually is not an issue with the latter given the competitive market, the service center's price mark up may be unacceptable to the plan provider.

In this case, the service center needs to lower the price or you, the service customer, need to pay the difference--or go somewhere else. This does happen!

Rim Prices and Repairs: Rim replacement is becoming less frequent. With the high cost of aluminum wheels and sport wheel packages, tire insurers have opted to have them repaired. Repair will only be done if the rim does not hold air. What this means is that even if the rim is warped--enough to cause a vibration and even premature tire wear--they won't replace it. Rather, they will send it out to be straightened and repaired.

Rims are replaced only if the damage is so extensive that the new tire, when mounted on the rim, won't hold air. However, even in this case, especially if it's an expensive sport wheel, they may still attempt to repair it.

Repairing rims is a bad option. While some rim repair is acceptable, badly warped or damaged rims will in no way ever be the same.

Alignments: If a car hits a road hazard hard enough, such as a pot hole, it's wise to have the alignment checked. Road hazard policies and tire reimbursement plans do not cover alignments.
The service customer will have to pay for this procedure.

Road Hazard Protection Positives: Some plans include tire rotations, wheel balancing, and nationwide coverage.

Myths:

1) "Can I pop all 4 tires and get a new set of tires?"

You can try. But this type of claim will trigger a number of red flags with the insurer. The policy holder will likely send out adjusters and/or require photographs. You will also have a
difficult time explaining how a "road hazard" caused all 4 tire pop.

2) "New tires come with a road hazard warranty."

New tires do come with a warranty by the tire manufacturer. However, it only covers defects in workmanship. New tire warranties do not cover punctures or damages from external sources. This is why "road hazard" protection is being pushed.

New tires are rarely defective. If there is a problem, it's usually noticed when balancing the tire. Or, there is a drivability concern such as vibration or noise. If there's a defect it's generally caught right away, and the tire swapped out.

3) "It's so cheap; it's a no-brainer, right?"

Actually, the experts don't agree with this statement.

The Economics of Tire Warranties: An article from the Washington Post by Terence O'Hara explains the economics of extended warranties and purchase protection plans in general. It is quite
fitting for road hazard warranties. He writes:

"The decision to buy an extended warranty...defies the recommendations of economists, consumer advocates and product quality experts, who all warn that the plans rarely benefit consumers and are nearly always a waste of money.

'[Extended warranties or purchase protection plans] make no rational sense,' Harvard economist David Cutler said. 'The implied probability [of having an issue with the product] has to be substantially greater than the risk that you can't afford to fix it or replace it. If you're buying a $400 item, for the overwhelming number of consumers that level of spending is not a risk you need to insure under any circumstances.'"

In short, road hazard warranties are a waste of money. Don't insure that which you can afford to replace.

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